Reflection POS
Front and back of house on one system. We tailor screens, modifiers, and courses to how your kitchen actually fires food.
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Empire Payment Solutions is an authorized dealer for NCC Reflection. We set the software up for your restaurant, not a generic template. Online ordering plus Android and iOS ordering apps that talk to Reflection.
Live NCC Reflection screens. EPS gold on every one. Menu, modifiers, and online buttons set up for that kitchen.
Terminals that run NCC Reflection. Counter, bar, or a customer-facing second screen.
Reflection has been running restaurants since 1986: front of house and back of house. Empire customizes it to the menu, then stays on the line for support.
Front and back of house on one system. We tailor screens, modifiers, and courses to how your kitchen actually fires food.
Orders from your website and from Android/iOS ordering apps land in Reflection. Pickup, curbside, delivery, and delivery apps if you use them. Tickets hit the KDS or kitchen printers.
Order and pay at the table. Faster turns, fewer trips to a terminal, guests who are not waiting on a check.
Kitchen display with timers, modifiers, and bump as tickets come in from the counter, the table, or online.
Cloud management that still works if the internet drops: local plus cloud, so the floor does not stop.
Labor, tips, time cards, hourly productivity: the reports managers actually open.
QSR, table service, fast casual, coffee, bars, drive-thru, and kiosks. If you have a menu and a line, we can talk.
Reflection also shows up in retail and specialty (liquor, vape, grocery). This page is for restaurants. See Retail / Liquor POS, or ask if you are in that other lane.
Free tech support by phone and remote access on our POS systems, 24/7. Dual Pricing / Cash Discount is available where it fits. We will not bolt it onto a restaurant that should not run it.
With Empire Dual Pricing, your restaurant pays $0 to accept cards: no processing cost and no monthly fee. Your menu shows a card price and a cash price before the guest orders. Available on NCC Reflection or on standalone terminals, for restaurants nationwide.
Printed menus, menu boards, and online ordering show the card price and the cash price. We help you set them up before go-live.
Your POS or terminal charges the posted card price for cards and the cash price for cash. No fee is added at the end of the meal.
The card price covers the cost of taking cards. Prefer a traditional rate? We give you a custom interchange-plus quote, priced for your store.
More answers on our Dual Pricing FAQ.
Yes. Dual pricing and cash discount rules vary by state, and we set it up the compliant way for each one. In New York, for example, the menu shows both the card price and the cash price before the guest orders, under General Business Law §518. This is general information, not legal advice.
$0. Empire Dual Pricing has no processing cost and no monthly fee for the merchant. If you'd rather not run Dual Pricing, we give you a custom interchange-plus quote, priced for your store.
No. We serve brick-and-mortar restaurants nationwide, with Dual Pricing on standalone terminals or on NCC Reflection POS.
Guests tip on the terminal the same way they do today. We walk through your tip and receipt settings with you during setup.
Request a call and we’ll walk you through everything NCC Reflection has to offer, including online ordering, and how Dual Pricing works for your restaurant.